Shipping Policy
Shipping Policy
1. Free Shipping
YOUR SHOE GENIE offers free shipping on all eligible orders across India. No minimum cart value is required unless specified during special promotions.
2. Order Processing Time
Orders are processed within 1-2 business days after successful payment. Orders placed on weekends or public holidays will be processed on the next working day.
3. Estimated Delivery Time
Our standard delivery time is 5β7 business days, depending on your location. Remote or non-serviceable areas may experience additional delays.
4. Delivery Partners
We partner with trusted courier services like Delhivery, Blue Dart, and India Post to ensure reliable and safe deliveries across the country.
5. Tracking Information
Once your order is shipped, you will receive an email or WhatsApp message with the tracking number and carrier details. You can track your package directly via the courierβs website.
6. Delivery Delays
While we strive to deliver your order on time, delays may occur due to high demand, weather conditions, courier issues, or holidays. We appreciate your patience in such cases.
7. Address Accuracy
Please ensure your shipping address and contact number are accurate. YOUR SHOE GENIE is not responsible for orders lost due to incorrect address details provided by the customer.
8. Undelivered or Returned Packages
If a package is returned to us due to an incorrect address or failed delivery attempts, we will contact you for reshipment. Additional shipping charges may apply in such cases.
9. International Shipping
Currently, we ship only within India. For international delivery inquiries, please contact us directly at yourshoegenie2@gmail.com.
10. Contact Us
For any shipping-related queries, reach out to us:
Email: yourshoegenie2@gmail.com
WhatsApp: +91 8009043394
Email: yourshoegenie2@gmail.com
WhatsApp: +91 8009043394